🔒 1. Introduction
Nexus Wheels City respects your privacy and takes the protection of your personal information seriously.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
We follow the rules set out in the Protection of Personal Information Act (POPIA), 2013 of South Africa.
By using this website, creating an account, listing a vehicle or business, or contacting us, you agree that we may collect and use your personal information as explained in this policy.
If you do not agree, you must not use the platform.
📥 2. Information We Collect
We only collect personal information that you choose to give us.
This usually happens when you:
- Register an account
- Create or manage a vehicle listing
- Purchase a listing package
- Contact us through forms, email, or messages
The information we may collect includes:
- Your full name
- Your contact number
- Your email address
- Your business or dealership details (if applicable)
- Information about your vehicle (including images, videos, and descriptions)
We do not collect information that we do not need. We only collect what is necessary for the platform to work properly.
✅ 3. Your Consent (POPIA Compliance)
By using Nexus Wheels City, you give us permission to collect and use your personal information for the purpose of running the platform.
This includes:
- Creating and managing your account
- Displaying your listing
- Allowing other users to contact you
When you register or create a listing, you confirm that:
- You have read and accepted the Terms & Conditions and this Privacy Policy
- You agree to your information being processed in line with POPIA
- You understand that some of your information, such as your contact details, may be visible to the public
When you list a vehicle, you also confirm that:
- You own the vehicle or are allowed to sell it
- The information you provide is true and correct
- The vehicle matches what is shown in the advert
- The mileage has not been changed or misrepresented
If any information is false or fraudulent, we may:
- Remove your listing immediately
- Suspend or terminate your account
- Report the matter to the authorities
📞 4. Display of Contact Information
When you create a listing, you agree that your contact details may be shown on the platform.
This allows buyers to contact you directly about your vehicle.
You accept full responsibility for any communication that happens between you and other users.
⚙️ 5. How We Use Your Information
We only use your personal information for the following purposes:
- To create and manage your account
- To publish and maintain your listings
- To process your payments
- To allow buyers and sellers to communicate
- To respond to your questions or enquiries
- To improve the website and user experience
We do not sell, rent, or trade your personal information to third parties.
📧 6. Contact Form Consent
When you fill in a contact form or send us a message, you agree that:
- We can collect and store your information
- We can contact you to respond to your enquiry
We will only use your information for the purpose of assisting you.
🔒 7. Data Storage & Security
We take reasonable steps to protect your personal information.
This includes protecting it from:
- Loss
- Misuse
- Unauthorised access
- Unauthorised sharing or changes
However, it is important to understand that:
⚠️ No website or online system can be 100% secure.
By using the platform, you accept that there is always some level of risk when sharing information online.
🌐 8. Third-Party Interactions
Nexus Wheels City is only an advertising platform.
We do not control how other users use your information.
We are not responsible for:
- Messages between buyers and sellers
- How other users handle your contact details
- Any misuse of your information by third parties
You must always be careful when sharing personal information with others.
📜 9. Your Rights Under POPIA
Under POPIA, you have the right to:
- Ask for access to the personal information we hold about you
- Ask us to correct any incorrect or outdated information
- Ask us to delete your information (where legally allowed)
- Withdraw your consent where applicable
If you want to make any of these requests, you must contact us directly at nexuswheelscity@nexuswheels.city.
⚠️ 10. Disclaimer & Limitation of Liability
Nexus Wheels City does not guarantee the full privacy or security of any information shared on the platform.
By using the website, you understand that:
- Any information you share is at your own risk
- We are not responsible if other users misuse your information
We are not liable for:
- Unauthorised access to your data
- Data breaches that are outside our control
- Any loss, damage, or harm caused by using the platform
- Any downtime or system failures beyond our control
⚖️ 11. Hold Harmless
By using Nexus Wheels City, you agree to protect and not hold us responsible for any claims or damages.
This includes anything related to:
- Your use of the platform
- Information you choose to share
- Your listings and content
- Your interactions with other users
- Any misuse of your personal data by others
We are not responsible for disputes between users.
🔄 12. Changes to This Policy
We may update this Privacy Policy at any time.
If you continue using the platform after changes are made, it means you accept the updated policy.
✉️ 13. Contact
If you have any questions or requests about your privacy, you can contact us at nexuswheelscity@nexuswheels.city.
🚗 Nexus Wheels City
Your wheels. Your data. Protected responsibly.